Privacy Policy

Effective Date: 1 September 2025

At The Referral HQ, we are committed to protecting your privacy and ensuring your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect the following information when you register, sign up, or interact with us:

Name, email address, phone number, and firm details.
Payment details (processed securely by third-party providers).
Usage data (such as cookies, analytics, and browsing behaviour on our website).

2. How We Use Your Information

Your data will be used to:

Administer your registration and participation in programmes.
Provide customer service and respond to enquiries.
Send you updates, newsletters, or marketing (where you have opted in).
Improve website functionality and user experience.

3. Data Storage & Security

We store your personal data securely and restrict access to authorised personnel only.
We never sell or rent your data to third parties.
Payment processing is handled by secure third-party providers (e.g., PayPal, Stripe).

4. Sharing Your Information

We may share your data only with:

Trusted service providers (for payment, analytics, or email marketing).
Legal authorities, if required by law.

5. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing at any time.
Request data portability.

Requests can be made via matt@thereferralhq.com and we will respond within 30 days.

6. Data Retention

We will retain your data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Contact Us

For privacy-related questions, contact:

📧 matt@thereferralhq.com
📞 +1 (312) 622-3121